Installation Guide
Tools Needed:
- Adjustable wrench
- Chain tension adjustment tool
- Screwdrivers (flat and Phillips)
- Bar and chain oil
- Safety gloves and goggles
Step-by-Step Assembly
- Unpack and Inspect: Remove all components from packaging and inspect for any shipping damage.
- Handle Assembly: Attach the extension pole to the main unit using provided locking pins and secure with fasteners.
- Chain Installation: Install the cutting chain onto the guide bar, ensuring proper direction and tension.
- Bar Attachment: Secure the guide bar to the power head using the provided nuts and bolts.
- Chain Tensioning: Adjust chain tension according to specifications - chain should snap back when pulled from the bar.
- Oil Reservoir: Fill the bar and chain oil reservoir with recommended oil type.
- Electrical Check: Ensure all electrical connections are secure and the power cord is undamaged.
- Test Run: Perform a brief test run without load to ensure proper operation.
Specifications
| Model Series | CMPS12345 |
| Type | Electric Pole Chain Saw |
| Color | Black/Orange |
| Power Source | Electric 120V |
| Motor Power | 12 Amp, 2.0 HP |
| Bar Length | 10 inches |
| Chain Speed | 3,500 FPM |
| Extension Length | Up to 10 feet |
| Weight | 8.5 lbs (power head only) |
| Oil Capacity | 6.7 oz |
| Sound Level | 95 dB |
| Cord Length | 8 feet |
Warranty Information
- Full Warranty: 2 years limited warranty
- Motor Warranty: 3 years on electric motor
- Additional Coverage: Optional extended warranty available
For warranty service, contact Craftsman Customer Service at 1-888-331-4569 or visit Craftsman.com
Key Features
Powerful Electric Motor
12 Amp, 2.0 HP motor provides reliable cutting power without the maintenance requirements of gas engines. Instant start capability in all weather conditions.
Adjustable Extension Pole
Telescoping pole extends up to 10 feet for reaching high branches without ladders. Locking mechanisms ensure secure positioning at various lengths.
Automatic Oiling System
Continuous automatic chain lubrication system ensures proper oil distribution to the bar and chain during operation, reducing wear and friction.
Tool-Free Chain Tensioning
Easy-access side knob allows for quick chain tension adjustments without additional tools, maintaining optimal cutting performance.
Low-Kickback Guide Bar
10-inch guide bar with low-kickback design enhances safety during operation. Reduced vibration for improved control and comfort.
Overload Protection
Built-in thermal overload protection prevents motor damage during heavy use or if the chain becomes bound in the cut.
Safety Features Explained
Chain Brake
Inertia-activated chain brake stops the chain within milliseconds if kickback occurs
Hand Guard
Front hand guard protects operator's hand from debris and provides additional chain brake activation
Lock-off Switch
Prevents accidental starting during handling or transportation
Rear Handle Guard
Protects rear hand from slipping into the chain during operation
Vibration Dampening
Reduced vibration system minimizes operator fatigue during extended use
Clear Oil Window
Easy-view oil level window allows quick monitoring of lubrication supply
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Saw won't start | Power issue, lock-off engaged, thermal overload activated | Check power supply, ensure lock-off is disengaged, allow motor to cool |
| Poor cutting performance | Dull chain, improper tension, insufficient oil | Sharpen or replace chain, adjust tension, refill oil reservoir |
| Chain won't move | Chain brake engaged, bound chain, drive sprocket issue | Disengage chain brake, free bound chain, inspect drive sprocket |
| Excessive vibration | Loose components, unbalanced chain, damaged bar | Tighten all fasteners, balance chain, inspect guide bar |
| Oil leakage | Overfilled reservoir, damaged seals, improper storage | Adjust oil level, replace seals, store in proper position |
| Motor overheats | Dull chain, excessive load, insufficient ventilation | Sharpen chain, reduce cutting pressure, ensure clean air vents |
Maintenance Codes
- Check Oil: Oil level low - Refill bar and chain oil reservoir
- Chain Tension: Loose chain detected - Adjust chain tension immediately
- Motor Overload: Thermal protection activated - Allow motor to cool for 15 minutes
- Brush Wear: Motor brush replacement needed - Contact service center
- Bar Wear: Guide bar groove worn - Inspect and replace if necessary
- Chain Dull: Cutting performance reduced - Sharpen or replace chain
Manual Downloads
Current Model Manuals
CMPS12345
10" Electric Pole Chain Saw
CMPS12346
12" Electric Pole Chain Saw
CMPS12347
8" Compact Pole Saw
CMPS12348
10" Cordless Pole Saw
Popular Previous Models
CMPS10123
10" Electric Chain Saw
CMPS10124
12" Gas Pole Saw
CMPS10125
8" Electric Pruner
CMPS10126
10" Professional Pole Saw