Installation Guide
Tools Needed:
- Allen wrench set
- Screwdrivers (flat and Phillips)
- Adjustable wrench
- Safety gloves
- Safety glasses
Step-by-Step Assembly
- Unpack and Inspect: Remove all components from packaging and verify all parts are present and undamaged.
- Handle Assembly: Connect the extension pole sections according to desired length, ensuring locking mechanisms click into place.
- Saw Head Attachment: Attach the saw head to the pole using provided bolts and Allen wrench, tightening securely.
- Chain Installation: Install the cutting chain onto the guide bar, ensuring proper orientation and tension.
- Oil Reservoir: Fill the chain oil reservoir with recommended bar and chain oil to proper level.
- Electrical Connection: Ensure power cord is undamaged and properly connected to the power unit.
- Safety Check: Verify all safety features are functioning properly before first use.
Specifications
| Model Series | CMPS2024E |
| Type | Electric Pole Saw |
| Power Source | 120V AC Electric |
| Motor Power | 8.5 Amp |
| Maximum Reach | 12 Feet |
| Guide Bar Length | 8 Inches |
| Chain Type | Low-Kickback Safety Chain |
| Oil Capacity | 6.7 fl. oz. |
| Weight | 8.6 lbs |
| Extension Sections | 2 (4 ft each) |
| Noise Level | 92 dB |
| Cord Length | 50 Feet |
Warranty Information
- Full Warranty: 3 years limited warranty
- Motor Warranty: 5 years on electric motor
- Additional Coverage: 90-day satisfaction guarantee
For warranty service, contact Craftsman Customer Service at 1-888-331-4569 or visit Craftsman.com
Key Features
Powerful 8.5 Amp Motor
High-torque electric motor provides consistent cutting power for branches up to 6 inches in diameter without the maintenance of gas engines.
Adjustable Length Pole
Two 4-foot extension sections allow for maximum 12-foot reach, enabling safe trimming of high branches while keeping feet firmly on the ground.
Automatic Oiler System
Continuous automatic chain lubrication system ensures smooth operation and extends the life of both chain and guide bar.
Low-Kickback Safety Chain
Specially designed safety chain reduces kickback risk while maintaining excellent cutting performance for safer operation.
Lightweight Design
Weighing only 8.6 pounds, this pole saw reduces user fatigue during extended trimming sessions while maintaining durability.
Easy-Access Controls
Conveniently located controls on the handle allow for single-handed operation while maintaining secure grip and control.
Safety Features Explained
Chain Brake
Automatic chain brake stops chain rotation within milliseconds if kickback is detected
Hand Guard
Integrated hand guard protects operator's hand from debris and accidental contact
Lock-off Switch
Prevents accidental starting during transportation or when changing positions
Two-Handed Operation
Requires both hands to engage trigger for increased control and safety
Debris Shield
Protects operator from sawdust and wood chips during overhead cutting
Insulated Handle
Electrical insulation on handle provides additional safety during operation
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Saw won't start | Power issue, safety lock engaged, circuit breaker tripped | Check power supply, disengage safety lock, reset circuit breaker |
| Poor cutting performance | Dull chain, insufficient oil, improper chain tension | Sharpen or replace chain, refill oil reservoir, adjust chain tension |
| Chain won't move | Chain brake engaged, jammed chain, motor issue | Disengage chain brake, clear obstruction, check motor connection |
| Excessive vibration | Loose components, unbalanced chain, bent guide bar | Tighten all bolts, balance chain, inspect guide bar |
| Oil leakage | Overfilled reservoir, damaged seals, cracked reservoir | Drain excess oil, replace seals, inspect reservoir |
| Motor overheats | Dull chain, excessive load, ventilation blocked | Sharpen chain, reduce cutting load, clear ventilation ports |
Maintenance Codes
- OL: Oil level low - Refill chain oil reservoir
- CT: Chain tension needs adjustment - Tighten chain to proper specification
- BR: Chain brake engaged - Disengage brake before operation
- MO: Motor overload - Allow motor to cool, reduce cutting load
- PS: Power supply issue - Check electrical connection and circuit
- SF: Safety feature activated - Review safety procedures
Manual Downloads
Current Model Manuals
CMPS2024E
8.5 Amp Electric Pole Saw
CMPS2026E
10 Amp Extended Reach Pole Saw
CMPS2024G
Gas Powered Pole Saw
CMPS2024C
Cordless Battery Pole Saw
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